【Meet the instructors】
Michael W. Knab (“Inside the TOEFL® Test” Host) is the host of “Inside the TOEFL® Test” video series and a frequent contributor to the ETS TOEFL® blog, “Study. Learn. Live.” He joined ETS in 2002, and has been part of the TOEFL® team in various roles since 2007. Before coming to ETS, he developed advanced teacher standards and was a middle-school English teacher. He holds a Master of Arts in Teaching from Trinity University (D.C.) and a Bachelor of Arts, cum laude, from Villanova University.
Cynthia Newman (Reading Instructor) has worked in the field of English Language Learning for 30 years. She holds a Master of Arts in Teaching English to Speakers of Other Languages (TESOL) from the University of Northern Iowa and the Cambridge Diploma in Teaching English as a Foreign Language to Adults (DTEFLA, currently known as DELTA). Throughout her career, she has specialized in the curriculum development, teaching, and testing of English for Academic Purposes. She has taught in pre-university Intensive English Programs as well as post-admittance Spoken English/Teaching Assistant preparation programs, academic Writing programs, and English for Specific Purposes programs both in the United States and the Middle East. Since joining ETS upon her return to the United States in 2005, she has worked on the TOEFL iBT® speaking and reading measures.
Shawn Gorman (Writing Instructor) holds a Ph.D. in French Language and Literature from Boston University. He also taught French and English at the high school and university level in Europe and the United States for 9 years. He has published research on topics in 20th century French literature and philosophy and presented research on second language acquisition at professional conferences. He also worked as a librarian at Harvard University for 7 years.
Molly Palmer (Speaking Instructor) has worked as an Assessment Specialist in English Language Learning at ETS since 2013. She works primarily on the TOEFL® test speaking and reading measures. Before coming to ETS, Molly taught Spanish language and literature for several years at the university level. She earned her Ph.D. in Spanish Cultural Studies from Rutgers University in 2010. Molly also has extensive experience teaching English. She lived in Spain for many years, where she taught English to university students.
Faye Weidner (Host) joined ETS in 2013 and has been working on the speaking section of the TOEFL® test ever since. She works on development of speaking items and also oversees online scoring activities. Prior to coming to ETS, she taught English to university students in Changsha, China, and to adult immigrants in Washington, D.C. She holds a Bachelor of Arts in Linguistics and German from Dickinson College, as well as a Master of Education in Intercultural Communication from the University of Pennsylvania. She loves to study languages and explore the world—she speaks German and Spanish, and has lived in Spain, Germany, and China.
Insook Chung (Listening Instructor) is an Assessment Specialist in the Assessment Development Division at ETS in Princeton, New Jersey. She has been working on the TOEFL® test, specializing in listening assessment, and developing the SAT Korean Subject Test. She received her Doctor of Education degree (Ed.D.) in Language Education from Rutgers, the State University of New Jersey. Her experiences include teaching English as a foreign language in Korea and teaching Korean language in the United States.
Kathleen Fletcher (Moderator) is a TOEFL® Test Prep and Skill Building Product Manager at ETS in Princeton, New Jersey. She began her career with ETS in 2006 and over the last 10 years, has worked within the Global Education, New Product Development and the Higher Education groups. In her current position as a TOEFL® Test Prep and Skill Building product manager, Kathleen manages current TOEFL® test preparation tools, as well as works on the development of new products.
Elizabeth Jenner (Moderator) is an Assessment Specialist in English Language Learning at ETS. She has specialized in developing the TOEFL® iBT test and its supporting materials for test takers since 2004. She earned her Master of Arts in Applied Linguistics from the University of New England, Australia. She speaks Spanish, has lived in Mexico and Guatemala, and loves learning about the indigenous cultures of Latin America.
Ashley Woodrow (Moderator) joined ETS in 2013 as part of the TOEFL® team. She works on the TOEFL® social media properties and the development of the TOEFL® scholarship program. She holds a Bachelor of Science from West Chester University, and is currently pursuing a Master of Business Administration from Rider University.
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