课程特色
课程内容丰富，视频制作精良
课程覆盖知识面广，内容涵盖：基本概念、营销组合、营销策略、营销环境分析、市场细分、产品组合、产品线组合、新产品开发、品牌建设、客户关系管理、营销道德、可持续营销、产品生命周期、消费者市场及商业市场，媒体策略，在线营销及社交媒体营销、国际化营销等。视频风格清新、动感，时代特色鲜明，符合当代大学生审美。
课程结构合理，学习环节科学
课程设置科学、合理，循序渐进、逐步深入，课程从基本概念入手，到市场营销实操和管理，佐以丰富的例证，让学习更加有效地发生。
案例真实丰富，理论实践相结合
每个单元中，在讲解完相关知识后，在阅读材料中都配有真实案例。这些案例在生动、形象诠释知识点的同时，也帮助学生体验商务交往的真实情境。
作业形式创新，语言专业并重
课程作业形式为听录音、做听写。可下载录音文件后提交听写作业。这样的设计兼顾语言技能提升和专业知识掌握：一方面，帮助学习者把单词发音、拼写和意义间关联起来，并促进学习者精准掌握语法，提高语言能力；另一方面，听写材料是对市场营销知识概括总结，有助于巩固知识。
课堂讨论深入，培育思辨能力
课程精心设计了讨论话题，通过讨论问题鼓励学生独立思考，形成批判思维能力。课程团队的老师们将关注讨论，并给予反馈和引导，期待在讨论中与学习者撞击出精彩的思维火花！
（* 因教学需要，本课程视频中有部分资料直接引自互联网，在此对相关资料所有方表示真诚感谢！若资料涉及版权问题，还请联系课程团队予以妥善解决。）
授课教师
刘亮星，广东外语外贸大学英语专业副教授，硕士生导师。昆士兰大学商学院市场营销系访问学者。曾获BEC Higher A等证书，微课大赛冠军。刘老师讲授《市场营销英语》、《商务英语》等课程多年。科研方面，他主持广东省教改项目两项、在线课程一项；他还是广东省教学团队骨干成员。刘老师业余时间还开办了微信公众号“米糕商务英语充电站”。此外，刘老师还是两个孩子的父亲，他热爱家庭、热爱生活，也是一位马拉松爱好者。
邓谊，邓谊，广东外语外贸大学讲师，伦敦大学亚非学院硕士，香港理工大学博士。曾获英国9th DICOEN Early Career Award，湖南省教学竞赛三等奖，拥有BEC高级证书。邓老师的研究领域包括：多模态商务和机构话语研究、语用学和跨文化交际。她主讲工商管理、国际贸易以及商务英语等课程，教学经验丰富。
课程大纲
Chapter 1 Marketing Basics
Unit 1 What is Marketing and Marketing Process
Unit 2 Customer Needs
Unit 3 The Changing Marketing Landscape
Chapter 2 Company and Marketing Strategy
Unit 4 Marketing Mix
Unit 5 Marketing Strategy
Unit 6 Business Portfolio and BCG
Chapter 3 Analysing the Marketing Environment
Unit 7 SWOT Analysis
Unit 8 The Macroenvironment and Microenvironment
Chapter 4 Managing Marketing Information to Gain Customer Insights.
Unit 9 Marketing Research
Unit 10 Marketing Information and Customer Insights
Chapter 5 Understanding Customers and Buyer Behaviour
Unit 11 The Buyer Decision Process
Unit 12 Consumer Markets and Consumer Buyer Behaviour
Unit 13 Business Market and Business Buyer Behaviour
Chapter 6 Designing a Customer-Driven Marketing Strategy
Unit 14 Market Segmentation
Unit 15 Market Targeting
Unit 16 Customer Loyalty
Chapter 7 Products, Services & Brands
Unit 17 Product and Service Decisions
Unit 18 Product Mix and Product Line Decisions
Unit 19 Branding Strategy: Building Strong Brands
Chapter 8 New Product Development and Product Life-Cycle Strategies
Unit 20 New Product Development Process
Unit 21 Product Life-Cycle Strategies
Chapter 9 Pricing Issues
Unit 22 Definition of Price and Major Pricing Strategies
Unit 23 Other Considerations Affecting Price Decisions
Chapter 10 Marketing Channels: Delivering Customer Value
Unit 24 Supply Chains and Marketing Channels
Unit 25 Retailing and Wholesaling
Chapter 11 Engaging Customers
Unit 26 Media Strategy
Unit 27 Public Relations
Unit 28 Customer Relationship Management
Chapter 12 Personal Selling and Sales Promotion
Unit 29 Personal Selling and Managing the Sales force
Unit 30 Sales Promotion
Chapter 13 Direct, Online, Social Media & Mobile Marketing
Unit 31 Buzz Marketing
Unit 32 Digital and Social Media Marketing
Chapter 14 Marketing Budget and Legal Aspects
Unit 33 Marketing Budget
Unit 34 Legal Aspects of Marketing
Chapter 15 The Global Marketplace
Unit 35 Global Marketing and Its Environment
Unit 36 Decision on Global Marketing Issues
Chapter 16 Sustainable Marketing: Social Responsibility and Ethics
Unit 37 Market Ethics
Unit 38 Sustainable Marketing
【课程简介】
随着综合国力不断提升，中国已稳居世界第二大经济体, 在国际事务中扮演重要角色。面对复杂的地缘政治和经济关系，中国积极推动有效的跨文化交流，以更好地承担其国际责任。本课程涵盖“中国传统文化与当代世界”、“中国电影的跨文化传播”、“中国文学与世界文学”、“中国语言、媒介与文化”四大主题模块，讲授中国与世界的多元化交流，提高学生对中国哲学、文化、文学、社会和生活的认知度。通过分析中国经典作品和多样的社会实践，本课程将巩固学生既有知识，加深其对中国文化思想内涵与外延的理解。此外，通过解读中国文学、文化、哲学、电影等英译作品，不仅可以让学生掌握相关术语的英译表达，探究背后的中西文化差异，同时亦能提高他们的跨文化分析与批判能力。本课程响应推动中华文化走出去的号召，力图促进海内外学习者对中外文化的认识和理解。
The continuously rising power has secured China as the world’s second largest economy and an influential global player. In the complex geopolitical and geo-economic relations, China seeks to shoulder its global responsibility via effective cross-cultural and inter-cultural communication. This course teaches Chinese and foreign students the following thematic topics: traditional Chinese culture and the contemporary world, cross-cultural communication of Chinese cinema, Chinese literature and world literature, Chinese language, media and culture. It is designed to help students understand the multilayered exchanges between China and the world, and to improve their cognition of Chinese philosophy, culture, literature, society and life. By analyzing Chinese masterpieces in comparison with various local experiences, it will consolidate the students’ existing knowledge and expand their understanding of the connotation and denotation of Chinese culture. The discussion of classic Chinese works in multiple media platforms will help the students master the relevant English equivalents of technical terms, explore the underlying cultural differences, and improve their critical thinking of cross-cultural communication. The ultimate goal of this course is to enhance cross-cultural understanding in accordance with the enterprises of “Globalizing Chinese Culture”.
《走向世界的人文中国》从四个专题出发，全方位介绍中国人文价值与世界的互动交融：
Humanitarian China in the Global Era seeks to enhance cross-cultural understanding through multiple themes:
中国传统文化与当代世界 (郭岚）
这一专题包括饮食文化、“面子”和人际交往、建筑和风水等，全方位探究中国传统文化与物质生活、社会生活、精神生活的联系。“饮食文化”讨论中国人对饮食的选择和热情背后的文化成因，及饮食文化在语言、思维习惯中的体现；“面子”为学习者揭开人际交往的层层面具及其社会功能；等等。学生观照自身文化传统，探讨与中国传统文化异同，并探索求同存异之道。
Traditional Chinese culture and the contemporary world (Lan GUO)
This section includes food culture, “face” and social contact, architecture and fengshui by examining the material and the intangible heritage of Chinese culture. “Food culture” embarks on a quest for the cultural explanation of people’s preference for food, and delves into its impact on the Chinese language and the Chinese way of thinking. “Face and social contact” sheds light on the manifold meanings of “face” and their functions in social network. “Architecture and Fengshui” probes into the Chinese approach to man-nature relationship, and explores the dynamics between architecture, poetry and literature. Students are expected to introduce their own traditional cultures so that cross-cultural comparison can be made in class, and mutual understanding achieved.
中国电影的跨文化传播（杨静）
结合电影发展史，讨论当代中国电影业在体制、美学、体裁等层面的变革，选取有影响力的代表作品，讨论其对传统的承继与改革，对好莱坞的借鉴与创新，以及在银幕上建构的新型国族形象，探讨中国电影走向世界的有效路径；这一专题旨在帮助学生通过精选的代表作品了解中国电影的过去与现在，知晓中国电影产业的体系和美学的发展，以及如何向世界推广中国电影文化。
Cross-cultural Communication of Chinese Cinema (Jing YANG)
In view of the historical development of Chinese cinema, contemporary Chinese films manage to address to the world by re-structuring the conventional narrative paradigm, adopting Hollywood tales and genres, and constructing a new China image for global audiences. This section aims to help students understand the past and present of Chinese cinema through selected masterpieces, the systematic and aesthetic transformation of Chinese film industry, as well as the methods and strategies of promoting Chinese film culture to the world.
中国文学与世界文学（蒋竹雨）
翻译中的中国古代文学，例如古代诗歌的翻译实践及其翻译思想的比较与评鉴；文学批评思潮中的中国角度及其与西方文学评论的对话；西方文学文化作品中中国形象的建构与改变等。探讨如何让世界更深入更完整地了解中国文学，如何在中国文学对外传播过程中消除沟通壁垒，避免对立思维，寻求中国文学与世界文学的良性互动。
Chinese literature and world literature (Zhuyu JIANG)
To read traditional Chinese literature (especially poems) in translation; to examine the theoretical ideas behind the translating practice; to understand the Chinese perspective in conversation with western thoughts in certain streams of literary criticism; to trace how the image of China/Chinese in western literary works changes. The aim is to make Chinese literature more accessible to global readers, and to promote meaningful exchange between Chinese literature and world literature across the cultural barriers and the clichéd dichotomies during the exchanges of literary criticism.
中国语言、媒介与文化（朱红强）
介绍当代中国语境下，语言和媒介与当代文化之间的表征和互动。结合媒介和语言研究理论如：媒介修辞、媒介叙事、多模态等理论资源，阐释广告、歌曲、名人访谈、新闻报道、网络语言等多元媒介话语。引导学生了解多种媒介与文化话语分析方法、理解媒介话语和“自我”的关系、认识中国媒介在世界全球化语境中影响和特点。
Chinese language, media and culture (Hongqiang ZHU)
This section introduces the dynamic interaction between language, media and contemporary culture in China. With reference to theories of media rhetoric, media narrative and multimodality, it explores social discourses like popular songs, advertisement, celebrity interviews, news report and web communication. Students will learn how to analyze multiple media and cultural discourses, understand the relationship between media discourse and the "self", and recognize the influence of Chinese media in the global context.
教学材料：自行编辑的电子材料、PPT讲义、视频材料和电影 (数字化教材《寰球人文中国》编纂中，预计2024年出版)
教学方法: 采用“翻转课堂”的教学模式，学生在课前检索和阅读相关文献，并积极参与授课过程： ①参与以主题为基础的平台讨论。 ②以良好的书面英语分享观点。 ③课后进行广泛的阅读和电影/媒体研究。
Teaching Materials: Self-edited e-materials, PPTs, video materials and films (digital textbook Humanitarian China in the Global Era in compilation, to be published in 2024)
Teaching Methods: It adopts the “Flipped Classroom” model of teaching and learning, expecting the students to conduct the archival search and reading of relevant pieces before class, and encouraging the students: ① to participate in topic-based platform discussions and debates. ② to share their opinions in the form of well-written English. ③ to carry out extensive reading and cinema/media studies after class.
Course Assessment:
1）coursework (55%): the average score of all coursework, zero for no coursework;
2）final exam (30%);
3）video watching (10%): full mark for those watching all videos;
4）platform discussion (5%): full mark for those whose discussion is “liked” once;
The passing grade is 60. The results will be available on December 25, 2023. Wish you enjoy learning!
【课程特色】
知识模块的完整性和独立性 结合授课教师的最新研究成果，建构知识模块的完整性和独立性，让学员体验丰富的内容和学术前沿问题。
交叉学科的批评性思维培训 跨界融合英语文学、语言学和比较文化的学科传统，设置小测试、讨论区和延伸阅读资料，启发批判性思维。
【Course Feature】Independence and interdependence of knowledge modules to integrate the latest research of scholars; to construct inter/independent knowledge modules; and to provide multi-layered studies and cutting-edge research on cross-cultural communication.
Development of critical thinking via multiple academic disciplines to merge disciplines of English literature, linguistics and comparative culture; to develop critical thinking with after-class quizzes, platform discussion and comprehensive reading materials.
【教师团队】
杨静：广东外语外贸大学英语语言文化学院教授、博士生导师，香港大学博士，英国西敏斯特大学硕士，广东省外国文学学会会员。课程负责人潜心钻研中国文化产品的国际传播，主要从事比较文化和中美电影研究，主持“香港新武侠电影的文化身份研究”、“当代美国华裔电影身份政治研究”等项目，在《学术研究》、《文化研究》、Cultural Studies, Critical Arts, The Journal of Popular Culture, Literature/Film Quarterly等核心期刊发表论文30余篇；多次荣获科研奖、教学奖和先进教师等荣誉。其他更加详尽的个人履历及教科研成果信息，请参照广东外语外贸大学官网的链接https://felc.gdufs.edu.cn/info/1462/3853.htm
朱红强：澳门大学英语语言学博士，暨南大学外国语学院教授，硕士和博士生导师。主要研究方向为媒介话语、社会语言学、跨文化传播。在Visual Communication, Multilingua, Semiotica, Discourse, Context & Media，《外语教学》、《暨南学报》、《外国语言与文化》等国内、国际学术期刊发表文章近30篇；专著、译著4部；主持和完成国家级、省级、校级科研、教改项目若干。国家级一流本科专业建设点负责人，中国高教学会数字化课程资源分会理事、副秘书长等。担任国内、国际多个学术期刊和出版社Routledge的匿名审稿人。
霍胜侠：广州美术学院跨媒体艺术学院教授，香港城市大学博士。主要从事华语电影、大众文化、城市空间文化研究。出版专著《南方影像：中国电影与城市空间》。主持国家社科基金项目、教育部人文社科项目、广东省社科规划项目各一项。发表论文于《电影艺术》《北京电影学院学报》《文化研究》《社会科学研究》等学术期刊。获得中国高等院校影视学会“学会奖”、广东社会科学学术年会优秀论文等荣誉。
郭岚：广东外语外贸大学英语语言文化学院讲师，获广东外语外贸大学外国语言学与应用语言学硕士，在广东外语外贸大学任教近 20 年，多次荣获优秀教学奖和优秀本科生导师；参与两本教材的编写、多个课程建设项目。
蒋竹雨：广东外语外贸大学英语语言文化学院副教授，香港城市大学比较文学博士学位。曾获外研社“教学之星”大赛全国复赛一等奖、广东外语外贸大学第二届微课比赛语言组优秀奖和广东外语外贸大学首届课程思政教学大赛外语组一等奖等奖项；参与主持多个项目研究。
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