课程大纲
Chapter 1 Marketing Basics
Unit 1 What is Marketing and Marketing Process
Unit 2 Customer Needs
Unit 3 The Changing Marketing Landscape
Chapter 2 Company and Marketing Strategy
Unit 4 Marketing Mix
Unit 5 Marketing Strategy
Unit 6 Business Portfolio and BCG
Chapter 3 Analysing the Marketing Environment
Unit 7 SWOT Analysis
Unit 8 The Macroenvironment and Microenvironment
Chapter 4 Managing Marketing Information to Gain Customer Insights.
Unit 9 Marketing Research
Unit 10 Marketing Information and Customer Insights
Chapter 5 Understanding Customers and Buyer Behaviour
Unit 11 The Buyer Decision Process
Unit 12 Consumer Markets and Consumer Buyer Behaviour
Unit 13 Business Market and Business Buyer Behaviour
Chapter 6 Designing a Customer-Driven Marketing Strategy
Unit 14 Market Segmentation
Unit 15 Market Targeting
Unit 16 Customer Loyalty
Chapter 7 Products, Services & Brands
Unit 17 Product and Service Decisions
Unit 18 Product Mix and Product Line Decisions
Unit 19 Branding Strategy: Building Strong Brands
Chapter 8 New Product Development and Product Life-Cycle Strategies
Unit 20 New Product Development Process
Unit 21 Product Life-Cycle Strategies
Chapter 9 Pricing Issues
Unit 22 Definition of Price and Major Pricing Strategies
Unit 23 Other Considerations Affecting Price Decisions
Chapter 10 Marketing Channels: Delivering Customer Value
Unit 24 Supply Chains and Marketing Channels
Unit 25 Retailing and Wholesaling
Chapter 11 Engaging Customers
Unit 26 Media Strategy
Unit 27 Public Relations
Unit 28 Customer Relationship Management
Chapter 12 Personal Selling and Sales Promotion
Unit 29 Personal Selling and Managing the Sales force
Unit 30 Sales Promotion
Chapter 13 Direct, Online, Social Media & Mobile Marketing
Unit 31 Buzz Marketing
Unit 32 Digital and Social Media Marketing
Chapter 14 Marketing Budget and Legal Aspects
Unit 33 Marketing Budget
Unit 34 Legal Aspects of Marketing
Chapter 15 The Global Marketplace
Unit 35 Global Marketing and Its Environment
Unit 36 Decision on Global Marketing Issues
Chapter 16 Sustainable Marketing: Social Responsibility and Ethics
Unit 37 Market Ethics
Unit 38 Sustainable Marketing
苏雯超 ：博士，副教授，广东外语外贸大学高级翻译学院云山青年学者、研究生导师。研究领域为认知翻译研究、翻译技术与翻译教学。主持教育部人文社会科学研究青年基金项目、教育部产学合作协同育人项目、广东省哲学社会科学规划项目等。发表学术专著Eye-Tracking Processes and Styles in Sight Translation, 在Translation and Interpreting Studies等学术期刊发表论文，是较早使用眼动追踪技术研究同声传译（视译）的研究者之一。获评广东外语外贸大学本科优秀教学奖二等奖。
彭科明：国家人事部CATTI一级口译；联合国计划署（UNDP）认证译员、译审 ；担任广东省译协理事，中国翻译协会会员、广东外语外贸大学大学翻译学博士生；曾于2015年在联合国纽约总部中文翻译处从事翻译；现任广东外语外贸大学专职口译、完成笔译近500万字，为联合国环境署、欧盟委员会、广州市政府、深圳市政府、国家体育总局、国家外国专家局培训中心、中国法学会等政府部门，以及腾讯、华为、奥迪中国、金蝶等大型公司担任外聘笔译员；从事同声传译近10年，为近200场国际研讨会担任同声传译、交替传译；出版译著一部，SSCI论文6篇，中文期刊3篇。
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